1. Overview & Consent

Harmonic Healing Solutions, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information when you interact with Harmonic Healing Solutions, visit https://www.harmonichealingsolutions.com, submit forms, book services, sign up for communications, or otherwise engage with us online.

By using the website, submitting your information, booking an appointment, or otherwise interacting with us, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the website or submit personal information through it.

2. Information We Collect

We may collect personal information you voluntarily provide, as well as technical and usage data collected automatically through your interaction with the website.

• Personal identifiers such as your name, email address, phone number, and other contact details.
• Appointment, inquiry, and service-related information you submit through forms, bookings, questionnaires, surveys, or messages.
• Payment or transaction-related information where applicable, although payment processing may be handled by third-party providers.
• Technical information such as IP address, browser type, device type, operating system, pages visited, referring URLs, and interaction data.
• Cookie, analytics, and similar tracking information used to improve website functionality and measure engagement.

3. How We Use Information

We use personal information to operate the website, communicate with you, deliver requested services, and improve the user experience. Depending on your interaction with us, we may use information to:

• Respond to inquiries, schedule appointments, and provide wellness-related services and support.
• Send confirmations, reminders, follow-ups, newsletters, promotions, and other communications you have requested or consented to receive.
• Process transactions, maintain records, and administer business operations.
• Monitor, analyze, troubleshoot, secure, and improve website performance, user experience, and internal operations.
• Comply with legal obligations, enforce our policies, and protect our rights, users, and business.

4. SMS Messaging & Mobile Privacy

By submitting a form on this website and providing your mobile number, you consent to receive text messages from Harmonic Healing Solutions relating to appointments, reminders, service updates, follow-ups, and promotional communications where permitted by law.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platform providers, or subcontractors that help us deliver messaging services.
• Message frequency varies.
• Message and data rates may apply.
• Consent is not a condition of purchase.
• You may opt out at any time by replying STOP and request help by replying HELP or contacting [email protected].

5. How We Share Information

We do not sell your personal information for money. We may share information only as reasonably necessary to operate our business and provide requested services, including:

• With website, hosting, CRM, scheduling, messaging, email, analytics, payment, and other service providers that help us operate the website and business.
• With professional advisors, contractors, or vendors performing services on our behalf under appropriate confidentiality and data-use limitations.
• When required by law, subpoena, court order, legal process, or to protect rights, safety, property, or prevent fraud or misuse.
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.

6. Cookies, Analytics, and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to understand website activity, remember preferences, improve performance, and support marketing or analytics efforts. These technologies may collect information about your browser, device, pages viewed, time spent on the website, links clicked, and referral sources.

You may be able to manage cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

8. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information, which can include the right to request access, correction, deletion, or limitation of certain uses of your data. You may also have the right to withdraw consent for marketing communications at any time by using unsubscribe links, replying STOP to text messages, or contacting us directly.

If you wish to exercise applicable privacy rights or submit a privacy-related request, please contact [email protected]. We may need to verify your identity before completing certain requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, booking tools, payment processors, social platforms, or embedded services that we do not control. We are not responsible for the privacy, security, content, or practices of those third parties. Your interactions with third-party services are governed by their own terms and privacy policies.

10. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If we learn that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.